Planning your emergency strategy
You never know when emergencies will strike. Clear communication between the different parties and thorough risk assessment are paramount for a successful strategy.
Consider all the major risks. Think of all the different incidents that could occur during the event, such as fires, structural failures and sudden weather. Develop emergency procedures to respond to them. These should include major incidents that would require the help of the emergency services, such as terrorist attacks.
Form an emergency plan. Time is precious, so establish a plan that allows events staff to spring into action in emergencies. The plan should tackle evacuating the venue, calling upon the emergency services, attending to casualties and helping anyone lost but not injured. You should also determine procedures for working with emergency services and for protecting property. With it’s innovative heat mapping technology, Fisheye Hub can help you to allocate vital resources as users can easily manage crowds and direct the flow of traffic.
Share your plans. Outline your plans and discuss them with the emergency services, planning teams and venue management. Make sure, of course, that all your staff know the plan, too. They should have clear roles and responsibilities and know where the emergency exits are, how to raise the alarm, how to operate emergency equipment and who to go to if an emergency arises. Don’t leave anyone in the dark.
Hosting a safe, secure event
Now that you’ve set up your emergency plan, you need to address the general security on the day. Together, appropriate security levels, well-planned crowd management, technology and good communication will increase safety levels.
Apply the necessary level of security. Some events call require higher levels of security than others. If you’re hosting a family event, you may prefer light bag searches, whereas if you’re putting on a festival, you’ll conduct more thorough bag searches and maybe pat-downs. You’ll need more staff, more facilities and for confiscated items, more bins.
Have a crowd management plan. Ensure you have an effective crowd management plan. Think about how you’re going to keep the crowd movement flowing as they enter the venue. For instance, searches will take longer than checking tickets, so set these up first to minimise bottlenecks. Have an exit plan so that the attendees can leave quickly after the event. The Fisheye Hub allows event organisers to manage crowds effectively, heat mapping technology can be extremely useful for identifying and subsequently preventing areas which might be prone to overcrowding. Customisable geo-fenced messaging can also help organisers to direct crowds and manage crowd dispersal.
Make it easy for staff to communicate. Being able to communicate quickly and easily on the ground is a crucial part of managing the event smoothly and if an issue arises, the event staff can react swiftly. Therefore, it is essential that your staff are equipped with appropriate and secure communication tools. Fisheye Hub has a unique messaging feature which has the option to be pin protected, allowing teams to safely communicate with one another in private!
Discover more tips on how to safeguard an event by reading our first blog post: 5 Ways To Successfully Secure Your Event!
Managing event logistics is a responsible job and the pressure is on to make the event as safe as possible for everyone. Solid planning and communication can relieve some of the pressure. Why not ease the pressure a little more by utilising the Fisheye Hub app? Feel free to contact us for more information!
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